Our Services

Weekly or Monthly scheduled sessions intended to guide and advise entrepreneurs in their early stages of development.
Offered in 2-hour long sessions, either in person or online.
Packages of 10, 20 and 30 hours are available.

An on-site audit/GAP analysis of your business.
All processes, teams, operations, strategies (sales, marketing & retention), and technologies will be analysed and reviewed.
Extensive interviews with your staff and executives.
Following the completion of your diagnostic, you will be provided with a complete breakdown of where improvements and changes can and should be made.

Full audit/GAP analysis of your business (On-site)
Re-engineering the strategy, rules & processes across Operations, Customer Service/Success, Marketing, IT & Sales
Supplier Management
Technology sourcing & implementation
Company Handbook & Department Playbook development
Management and staff training and career pathway development (Customer Service/Success, Operations, Support)
ROI Report/Dashboard implementation
Sales Training (Add-on)
12-month monitoring thereafter (1 full day per calendar month)

Full audit/GAP analysis of your Sales team, strategy, tech, processes and skills
Develop a new Sales Playbook & strategy
Training & upskilling your sales and leadership team
Tech stack improvement and implementation
Sales tech stack training (Sales Enablement)
ROI Report/Dashboard implementation
Process Re-Engineering
12-month monitoring thereafter (1 full day per calendar month)

Full audit/GAP analysis of your customer service/success team, strategy, tech, processes and skills
Develop a new Retention/Service Playbook & strategy
Training & upskilling your customer-facing and leadership team
Tech stack improvement and implementation
Tech stack training (Enablement)
ROI Report/Dashboard implementation
Process Re-Engineering
12-month monitoring thereafter (1 full day per calendar month)

Full audit/GAP analysis of your Operations team, strategy, processes, tech and skills
Develop a new Operations Playbook & strategy
Training & upskilling your operations team
Tech stack improvement and implementation
Tech stack training (Enablement)
ROI Report/Dashboard implementation
Process Re-Engineering
12-month monitoring thereafter (1 full day per calendar month)